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Universal Fix for Broken clients, which can be deployed through sccm or can be run on the machines individually

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Hi Friends,

Often the service desk gets laptops from employees on which the client is broken or not getting policy updates

The Deskside team tries few steps 

  • Reinstall the client using the cmd line 
  • Run the "OSprovision" utility to add the machine back to domain 
  • Run the "OSD Collection Utility " to Add the machine to a collection

However the sucess rate is less, i believe due to few reasons like, the OS image is old, missing pre requisites etc

so firstly i would like to know what all it takes to make the Client healthy, what all need to be checked to make sure it meets the pre requisites

Work around to fix the client, by remoting into the computer

Eventually i wish to build a Task Sequence which can be deployed to a collection, which will check the following

  • Does the computer meets the Pre requisites, if not it will install/reinstall the missing/corrupt pre requisites
  • installs/reinstalls the client ( wish to know how to execute the command line via task sequence, also if there is any other procedure to do the same )
  • runs the web based utility "osprovision" to add the machine if it has fallen out of domain
  • Adds the machine to appropriate collection utility
  • checks to make sure that the client is working fine after install/reinstall and is getting updates
  • Most importantly it should skip all the above steps if the client is already healthy

I am a new bee to the sccm, however i understand the concept, Please bear with me and help me step by step to complete this task, 

also your idea's are most welcome for any updates/changes 

Regards

Tanoj


OSLM ENGINEER - SCCM 2007 & 2012


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