Hello,
We have SCCM 2012R2 Ver 5.0.7958.1000
I have the windows 8.1 ADK installed.
I have been capturing OS deployment images from physical reference computers for years. We currently use Windows 7. I have captured Win 8.1 laptops. Now I am trying to capture an image using the same CM capture software but the refrence machines is a Surface Pro 3 and I keep getting an error after I put in the wim location and creds and click next. If you watch the box it fails on the sysprep stage. I would love to use a VM but my manager insists he wants the image taken from the factory build on the device. Here is a snippet of the smsts.log from the capture attempt:
<![LOG[Deleting Machine Certificates succeeded]LOG]!><time="17:41:49.207+240" date="06-11-2015" component="PrepareOS" context="" type="1" thread="3544" file="prepareos.cpp:1058"><![LOG[Executing 'C:\windows\system32\sysprep\sysprep.exe /quiet /generalize /oobe /quit' ...]LOG]!><time="17:41:49.207+240" date="06-11-2015" component="PrepareOS" context="" type="1" thread="3544" file="prepareos.cpp:457">
<![LOG[Command line for extension .exe is "%1" %*]LOG]!><time="17:41:49.207+240" date="06-11-2015" component="PrepareOS" context="" type="0" thread="3544" file="commandline.cpp:228">
<![LOG[Set command line: "C:\windows\system32\sysprep\sysprep.exe" /quiet /generalize /oobe /quit]LOG]!><time="17:41:49.207+240" date="06-11-2015" component="PrepareOS" context="" type="0" thread="3544" file="commandline.cpp:731">
<![LOG[Executing command line: "C:\windows\system32\sysprep\sysprep.exe" /quiet /generalize /oobe /quit]LOG]!><time="17:41:49.207+240" date="06-11-2015" component="PrepareOS" context="" type="1" thread="3544" file="commandline.cpp:827">
<![LOG[Process completed with exit code 0]LOG]!><time="17:41:49.394+240" date="06-11-2015" component="PrepareOS" context="" type="1" thread="3544" file="commandline.cpp:1123">
<![LOG[Sysprep state set to IMAGE_STATE_COMPLETE]LOG]!><time="17:41:49.394+240" date="06-11-2015" component="PrepareOS" context="" type="0" thread="3544" file="offlineos.cpp:386">
<![LOG[The OS has not been generalized using sysprep.exe, or sysprep did not complete.]LOG]!><time="17:41:49.394+240" date="06-11-2015" component="PrepareOS" context="" type="1" thread="3544" file="offlineos.cpp:402">
<![LOG[bSysPreped, HRESULT=80004005 (e:\nts_sccm_release\sms\client\osdeployment\prepareos\prepareos.cpp,514)]LOG]!><time="17:41:49.394+240" date="06-11-2015" component="PrepareOS" context="" type="0" thread="3544" file="prepareos.cpp:514">
<![LOG[Sysprep did not complete successfully]LOG]!><time="17:41:49.394+240" date="06-11-2015" component="PrepareOS" context="" type="3" thread="3544" file="prepareos.cpp:514">
<![LOG[RunSysprep(sCmdLine, bActivate, m_bDebug), HRESULT=80004005 (e:\nts_sccm_release\sms\client\osdeployment\prepareos\prepareos.cpp,1375)]LOG]!><time="17:41:49.394+240" date="06-11-2015" component="PrepareOS" context="" type="0" thread="3544" file="prepareos.cpp:1375">
<![LOG[Unable to sysprep the machine, hr=80004005]LOG]!><time="17:41:49.394+240" date="06-11-2015" component="PrepareOS" context="" type="3" thread="3544" file="prepareos.cpp:1389">
<![LOG[pCmd->Sysprep(bActivate, bMsd), HRESULT=80004005 (e:\nts_sccm_release\sms\client\osdeployment\prepareos\main.cpp,270)]LOG]!><time="17:41:49.394+240" date="06-11-2015" component="PrepareOS" context="" type="0" thread="3544" file="main.cpp:270">
<![LOG[Sysprep'ing the machine failed, hr=80004005]LOG]!><time="17:41:49.394+240" date="06-11-2015" component="PrepareOS" context="" type="3" thread="3544" file="main.cpp:270">
<![LOG[De-Initialization successful]LOG]!><time="17:41:49.394+240" date="06-11-2015" component="PrepareOS" context="" type="0" thread="3544" file="prepareos.cpp:1147">
<![LOG[Exiting with error code 16389]LOG]!><time="17:41:49.394+240" date="06-11-2015" component="PrepareOS" context="" type="1" thread="3544" file="main.cpp:293">
<![LOG[Process completed with exit code 16389]LOG]!><time="17:41:49.410+240" date="06-11-2015" component="TSManager" context="" type="1" thread="3112" file="commandline.cpp:1123">
<![LOG[!--------------------------------------------------------------------------------------------!]LOG]!><time="17:41:49.410+240" date="06-11-2015" component="TSManager" context="" type="1" thread="3112" file="instruction.cxx:804">
<![LOG[Could not find CCM install folder. Don't use ccmerrors.dll]LOG]!><time="17:41:49.410+240" date="06-11-2015" component="TSManager" context="" type="0" thread="3112" file="string.cpp:1364">
<![LOG[Failed to run the action: Prepare Operating System.
Unknown error (Error: 00004005; Source: Unknown)]LOG]!><time="17:41:49.410+240" date="06-11-2015" component="TSManager" context="" type="3" thread="3112" file="instruction.cxx:895">