Hello community,
We have noticed an issue with scheduled offline servicing of our operating system images and have been unable to come up with a solution yet. We are running Configuration Manager 2012 R2.
When I launch the Schedule Updates wizard on any operating system image I am prompted to choose the updates to install as expected. When prompted to set the schedule if I choose to run it "As soon as possible" and complete the wizard I can immediately
see the primary site start copying the .wim file to the drive, mount it, etc... the process completes as I would expect.
If I set a "Custom schedule" in the future (minutes, hours, days, etc...) the scheduled updates job never runs. In the console it will sit in a "Scheduled" state indefinitely.
In the OfflineServiceingMgr.log file after I schedule the servicing I can see the job being scheduled:
The next run time for the Schedule with ID 16777304 is at Tue Jan 17 17:12:00 2017 Eastern Standard Time
I see this message at the very bottom of the log:
No more schedules need to be run at this time, one or more schedule(s) are found to be run in the future.
Will sleep till the earliest found wake-up time.
The next wake up time is found to be at 'Thu Mar 31 18:08:00 2016 Eastern Daylight Time'
If I look at the site services I see that the SMS_OFFLINE_SERVICING_MANAGERservice is stopped. Note that the "next wake up time" is set far in the past. Does this mean that the service is never waking up to see if it has scheduled jobs to run?
I have found that if the scheduled start time has passed and I manually start the service using the Configuration Manager Service Manager the missed schedule is run and the patches are applied. While that is happening the service is running and then stops
when the process finishes. If I schedule a new job after that the same thing happens, it never runs and sits in the Scheduled state.
This is logged when the service is manually started and a job was scheduled to run in the past:
The Schedule with ID 16777305 will be run now. It's run time is at Tue Jan 17 12:32:35 2017 Eastern Standard Time
There are also a number of messages like this:
This Schedule with ID 16777292 does not have a next run time
I have seen those errors noted in logs others have posted but it isn't clear to me if those are a problem or not, they may be completely unrelated.
This has me stuck and any help the community can provide would be much appreciated and I can provide any into that may be helpful. It would be much better if this worked for us so the servicing could happen off hours.
Thanks ahead of time!